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Note 10 plus still on Android 9, Jan 2021

Discussion in 'Android Devices' started by Boobson, Jan 14, 2021.

  1. Boobson

    Boobson Lurker
    Thread Starter

    I recently bought Note 10 plus. Using the phone for the last two weeks, all is good except fact, I'm not receiving update to Android 10...
    • One UI version 1.5
    • Android 9
    • Android security patch level - 1 October 2019
    I wonder if this is normal or should I be worried.

    Any help would be most welcome...

    I am based in Ireland if it matters.
     



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  2. mikedt

    mikedt 你好

    The Note 10 was updated to Android 10 early last year. The fact yours is still on Android 9, I don't think is normal.

    Some possibilities that could prevent updates, Is it rooted? Are you in the country and/or region your device was intended for? If it's a carrier variant, are you using that carrier?
     
    ocnbrze likes this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    yeah, what carrier are you on?
     
    mikedt likes this.
  4. Boobson

    Boobson Lurker
    Thread Starter

    Phone bought on German Amazon two weeks ago. Not rooted, unlocked, EU version.
    I live in Ireland, and I'm on Vodafone

    I also tried with SmartSwitch:
     

    Attached Files:

    #4 Boobson, Jan 15, 2021
    Last edited: Jan 15, 2021
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    i would contact vodafone and see what they say. just curious though what exact model number do you have?
     
  6. Boobson

    Boobson Lurker
    Thread Starter

    Since it's only been two weeks I am using the phone, I'll wait a little longer, if still not receive update, will contact them.
    My model is SM-N975F.
     

Samsung Galaxy Note 10 Forum

The Samsung Galaxy Note 10 release date was August 2019. Features and Specs include a 6.3" inch screen, 12MP camera, 8GB RAM, Exynos 9825 processor, and 3500mAh battery.

August 2019
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