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Note 10 plus still on Android 9, Jan 2021

Discussion in 'Android Devices' started by Boobson, Jan 14, 2021.

  1. Boobson

    Boobson Lurker
    Thread Starter

    I recently bought Note 10 plus. Using the phone for the last two weeks, all is good except fact, I'm not receiving update to Android 10...
    • One UI version 1.5
    • Android 9
    • Android security patch level - 1 October 2019
    I wonder if this is normal or should I be worried.

    Any help would be most welcome...

    I am based in Ireland if it matters.
     


    #1 Boobson, Jan 14, 2021

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  2. mikedt

    mikedt 你好

    The Note 10 was updated to Android 10 early last year. The fact yours is still on Android 9, I don't think is normal.

    Some possibilities that could prevent updates, Is it rooted? Are you in the country and/or region your device was intended for? If it's a carrier variant, are you using that carrier?
     
    #2 mikedt, Jan 14, 2021
    ocnbrze likes this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    yeah, what carrier are you on?
     
    #3 ocnbrze, Jan 15, 2021
    mikedt likes this.
  4. Boobson

    Boobson Lurker
    Thread Starter

    Phone bought on German Amazon two weeks ago. Not rooted, unlocked, EU version.
    I live in Ireland, and I'm on Vodafone

    I also tried with SmartSwitch:
     

    Attached Files:

    #4 Boobson, Jan 15, 2021
    Last edited: Jan 15, 2021
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    i would contact vodafone and see what they say. just curious though what exact model number do you have?
     
    #5 ocnbrze, Jan 15, 2021
  6. Boobson

    Boobson Lurker
    Thread Starter

    Since it's only been two weeks I am using the phone, I'll wait a little longer, if still not receive update, will contact them.
    My model is SM-N975F.
     
    #6 Boobson, Jan 18, 2021

Samsung Galaxy Note 10 Forum

The Samsung Galaxy Note 10 release date was August 2019. Features and Specs include a 6.3" inch screen, 12MP camera, 8GB RAM, Exynos 9825 processor, and 3500mAh battery.

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