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Support Note 3 acting as if it is in a call while its not

Discussion in 'Android Help' started by Note 3 problem, Jun 15, 2016.

  1. Note 3 problem

    Thread Starter

    Hello there,
    I have been using my note 3 for over 3 years and I love it

    Recently the volume started getting low when. I am watching YouTube , stories on Snapchat and Facebook. And I have realized that this is happening because my phone is reacting as if it is in a call mode, although I am.not in any sort of call.

    My number one thought was am I being spied on, but who knows ... Is my phone hacked, and I really don't know how to stop my phone to acting as if its in a call because all the other apps are reacting as if I am in a call and they are being super low volumed even on the highest of volumes.

    What should I do please help,

    I have attached a screen capture below

    Thanks .


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