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Note 3 on AT&T not updating

Discussion in 'Android Devices' started by SFC_Ren, Jan 21, 2016.

  1. SFC_Ren

    SFC_Ren Newbie
    Thread Starter

    Thanks in advance for any help here. My Galaxy Note 3 is not unlocked and is on the AT&T network. It is running android 4.3 and will not update from AT&T. When I do the "check for software updates" I get the message that "Current Software is up to date" You may check again in so and so amount of time it. Which is a 5 hour countdown timer.
    [​IMG]
     



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  2. James_Watson

    James_Watson Android Enthusiast

    Android 4.3? It's actually some old. It should be at least V5.0 or higher. :(
    You may try to get contact with customer service of AT&T. Good luck to you. :)
     
  3. mershu

    mershu Lurker

    I had to take my phone into Best Buy @ the Samsung desk for them to force the upgrade.

    Good luck!
     
  4. AMOCO

    AMOCO The Computer Guy
    VIP Member

    Maybe a bad sim card that won't let it update,I've had that problem before.
    You might check that.
     
  5. morpheusbd

    morpheusbd Lurker

    i have the same problem with my note 3 sm-n900a mine is stuck on 4.4.2 it`s an at&t branded phone but it`s unlocked so i can use my norwegian carrier.
     

Samsung Galaxy Note 3 Forum

The Samsung Galaxy Note 3 release date was September 2013. Features and Specs include a 5.7" inch screen, 13MP camera, 3GB RAM, Snapdragon 800 processor, and 3200mAh battery.

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