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Support Note 4 volume control with screen locked

Discussion in 'Android Help' started by charles_s, Mar 31, 2016.

  1. charles_s

    charles_s Newbie
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    This is something that has slowly been driving me crazy; a small thing maybe but a real annoyance. It never was an issue with my Note, Note 2 or Note 3. This is the Galaxy Note 4 with Android 5.1.1. Why is it that the physical volume control button on the left side of the device does not work when the screen is locked ?

    Leave aside the fact that the sound quality on the Note 4 is atrocious and much worse than on any of the previous Note versions I have owned (the 8-transistor radio I owned when I was twelve years old in 1963 had better sound). That is a separate question.

    Nevertheless, I do use headphones to listen and with these I am susceptible to the usual sudden and crazy changes in volume of many streaming audio channels. If I am listening while, say, outdoors and walking, it would be lovely just to use the volume control button to quickly adjust. But no, that won't work. I have to pull the phone out, turn the screen on (logging in if it is locked) and THEN turn the volume up or down. Maybe being deafened in the meantime. I have taken to wearing my headphones half-on and half-off my ears to get around this and slip them back and forth depending on the volume changes. Surely there must be a better way.

    Has anyone else come across this ? Please let me know if there is a solution. Have found nothing in setting and nothing by way of apps that would help.

    Charles
     

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  2. girolez

    girolez Often Off Piste
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    Hi

    Don't know of a way around that. Its not usually an issue because most (bluetooth at least) headphones and wired earbuds have their own volume controls, so you don't need even to reach in your pocket.
     
  3. AZgl1500

    AZgl1500 Extreme Android User
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    I have never had a problem with that, but then I don't listen to music period.
    The only time I'm using my phone is during a phone call ( if it is in my pocket) and it always responds to the volume controls.

    and yes, I have a Note 4 and I disagree with the lousy audio comment. It has the best audio of any phone I have ever used. I was totally shock at how good it is, and I have had Samsung Galaxys 'S' and 'S5' and 'S4'... the Note is better than all of them.
     

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