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Support note 5 contact backup

Discussion in 'Android Help' started by keeta2016, May 11, 2016.

  1. keeta2016

    keeta2016 Lurker
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    hello i have a Note 5 sprint. My dog decided to use it as a chew toy. The screen is black but the phone still has power and will charge. I have a new one that i got through insurance and it is now activated. When i synced my google account i have all my pics but none of my contacts. What is the best app to hopefully restore my contacts. The old phone i cannot connect it through usb to my computer as it had a pin # lock. Any help would be great!!!!!!
     

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  2. The_Chief

    The_Chief Accept no imitations!
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    I'm retired: every day's a Monday :P
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    Did you save your contacts as phone contacts instead of Google contacts? If so, they're very likely gone with the phone. I know that's not the answer you want to hear, but that's what I have for you.
     
  3. keeta2016

    keeta2016 Lurker
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    Yea i must have done that. Thanks anyway
     
  4. chanchan05

    chanchan05 The Doctor
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    If the phone internals aren't broken, you can try retrieving it via Samsung's Sidesync and Smartswitch apps.
     

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