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General Note 5 Died!

Discussion in 'Android Devices' started by Kat58, Mar 15, 2016.

  1. Kat58

    Kat58 Newbie
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    Last night my husband got a call and when he went to answer it the screen had this big black blob across it with a purplish pixilation around it. He couldn't answer it because this black blob was covering everything and the screen wouldn't respond to touch. You couldn't turn the phone off or reboot so after googling it I did a hard reset but that still didn't help. This morning when we got up the phone is now completely dead. I tried plugging it in but the lights don't even light up. I also tried plugging it in to my computer but nothing it's dead as a doorknob! Has this happened to anyone else and will Tmobile give us a new phone?
     

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  2. Unforgiven

    Unforgiven ...eschew obfuscation...
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    I moved this to the Note 5 forum. Good luck getting things sorted.:(
     
    mikedt likes this.
  3. Jore

    Jore Android Enthusiast
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    Sounds like a bad phone. I'd exchange it.
     
  4. Kat58

    Kat58 Newbie
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    They're sending out a new one should have it by tomorrow.
     
    tube517 and Unforgiven like this.
  5. Unforgiven

    Unforgiven ...eschew obfuscation...
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    Yay!!!
     

Samsung Galaxy Note 5

The Samsung Galaxy Note 5 was released in August of 2015 and was the company's flagship phablet for the year. The device features a 5.66-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 16MP main camera.

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