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Note 5 Died!

Discussion in 'Android Devices' started by Kat58, Mar 15, 2016.

  1. Kat58

    Kat58 Newbie
    Thread Starter

    Last night my husband got a call and when he went to answer it the screen had this big black blob across it with a purplish pixilation around it. He couldn't answer it because this black blob was covering everything and the screen wouldn't respond to touch. You couldn't turn the phone off or reboot so after googling it I did a hard reset but that still didn't help. This morning when we got up the phone is now completely dead. I tried plugging it in but the lights don't even light up. I also tried plugging it in to my computer but nothing it's dead as a doorknob! Has this happened to anyone else and will Tmobile give us a new phone?
     


  2. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    I moved this to the Note 5 forum. Good luck getting things sorted.:(
     
    mikedt likes this.
  3. Jore

    Jore Android Enthusiast

    Sounds like a bad phone. I'd exchange it.
     
  4. Kat58

    Kat58 Newbie
    Thread Starter

    They're sending out a new one should have it by tomorrow.
     
    tube517 and Unforgiven like this.
  5. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    Yay!!!
     

Samsung Galaxy Note 5 Forum

The Samsung Galaxy Note 5 release date was August 2015. Features and Specs include a 5.7" inch screen, 16MP camera, 4GB RAM, Exynos 7420 Octa processor, and 3000mAh battery.

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