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Support NPC won't detect phone for update

Discussion in 'Android Devices' started by Smileyguy3000, Mar 26, 2010.

  1. Smileyguy3000

    Smileyguy3000 Member
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    I'm trying to get the latest Samsung update. I can browse to both SD cards (int & ext) using the NPC software, but when I go to click update > devices and I pull down the pull down menu for "Select Device", there is no device to be seen!:mad:

    Any ideas?

    Current info:
    1.) Model Number i7500
    2.) Firmware Version 1.5
    3.) Baseband Version I7500DFII3
    4.) Kernel Version 2.6.27
    5.) Build Number 76xxcsdbalum6375
     

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  2. Andronix

    Andronix Android Enthusiast
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  3. bearcave

    bearcave Newbie
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    Ensure 'Settings/About phone/Additional Settings/Mass storage only' isn't checked. If it is checked, NPS gives the symptoms you mention - can see drives, can't do OS upgrades.
     
  4. Cougar

    Cougar Android Enthusiast
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    I'm fast coming to the conclusion that I've more chance of growing a second willy than I have of ever getting NPS to do firmware updates. Or indeed, do anything other than make a silly noise and slow my PC down for a few seconds every time I plug my phone in.
     
  5. Smileyguy3000

    Smileyguy3000 Member
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    Thanks Bearcave. That worked, but now NPS tells me

    "This device is not supported.
    The device you have selected does not support software upgrade"

    The phone selected is GT-i7500

    Is there a work-around for this besides doing the manual flashing stuff?

    I am using the latest download of NPS from Samsung (1.4.0 IL5).
     
  6. mikeh36

    mikeh36 Member
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    From what I've read that error means that there isn't an update for your phone but I can't guarantee that as I've never had an official update available when I've tried to update via NPS.
     
  7. mrqs

    mrqs Android Expert
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    considering you're running il5, that's probably the case (no official update available)

    of course you could (read: should) always ditch nps and just use odin for updates
     
  8. Smileyguy3000

    Smileyguy3000 Member
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    Yes thinking about going for the most stable firmware for it. Want to do some more reading though to find out what I am mucking up and if I can roll back etc.
     
  9. angeamon

    angeamon Well-Known Member
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    Yeah, mrqs is rite. ditch the nps. its just a pain in the a**. :)

    Using Odin is a much better option if you want to flash your phone with a new firmware.

    Its better if you read up abt Nandroid backups. Theres a lot of info on this forum regarding that.
     
  10. mrqs

    mrqs Android Expert
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    it's pretty damn hard to brick your phone by merely flashing firmwares (without rooting)
    if you find a particular firmware displeasing or something doesn't work at all, you can always flash an older one back
     
  11. pinoy-droid

    pinoy-droid Lurker
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    I upgraded my GT-i7500 to Firmware 1.6
    but NPS still could not connect to my Galaxy, Still cant transfer files
    This phone sucks!!
     
  12. mrqs

    mrqs Android Expert
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    i take it you havnen't bothered reading anything about your problem in here

    the problem isn't the phone, it's nps - that shit is useless; just uninstall it, transfer your files the normal way and use odin for firmware updates
     
  13. angeamon

    angeamon Well-Known Member
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    I think if u had just taken abt 5 minutes and searched on this forum abt NPS, u would ve understood tat its the worst s/w Sasmung has released !!!!

    Btw, i luv my galaxy :).
     
  14. dsyzug

    dsyzug Member
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