So I had to take my girlfriend's phone back to Verizon today. She has been having a bunch of network problems and 3g won't stay connected half the time. She is also having a weird issue with the battery where the icon goes grey and has an exclamation mark over it. For some reason she has been suffering in silence through all of March with these issues. It is still under warranty so I figured I would get it replaced. I went in and after a short wait a nice girl called me up. I explained the problems and she looked through the phone. She couldn't figure out the network problems, but told me the battery issue had to do with an app on the phone. Confused I asked her which one and she said it wasn't just one, but that a couple of them were running in the background causing the problem. She then said she was going to install a wonderful app called Advanced Task KIller for me and that it would solve the problem. I told her to not even think about putting ATK on the phone and that it would not solve the issue. I also informed her that the phone is supposed to have apps running in the background. I explained that Android is designed to multitask and that having apps run is normal. I told her a few other things, but it is stuff you guys already know. She then told me that the VZW techs were telling the sales people to suggest atk as a cure all for Droid problems. The manager walked up a few seconds later and said something that almost knocked me over. He simply looked at me and said, "Of the damned, huh?" I know I had a dear in headlights look on my face and I had no idea what to say. He then told me that he and a few other people there had the Eris. He said that they visit the forum all the time and it was obvious that I had been reading posts by OfTheDamned. He added that he recommends the forum to all new Eris users. We then talked about 2.1 and he didn't have a date, but did say that testing was coming to ab end. He also set up a replacement for my girl. Odd and informative little trip.