With the HTC battery having such poor performance, I find myself plugged in all the time when I am doing something that uses a lot of data or processing on the phone's part (gaming). Recently my battery has been heating up (flashing green/amber light) and so it leads me to another complaint about the phone. If they knew the battery was going to be an issue, why didn't HTC engineer the phone so that you could charge and use it at the same time without it overheating? This phone is becoming harder and harder to recommend to friends and family. I guess a 2nd battery may be the only answer at this point.