I played with four razr yesterday (about 5-10 minutes each) was making test calls and such and comparing to the rezound in my never ending undecisive search for a phone - anyways two of the razr were rather soft on max volume (one was white one was black) the other two were much louder - weird thing is that the loud ones were at a different store so i oculdn't compare them side by side - but the first two gave me the impression that the speaker was not going to be useful for anything and the other two made it easy to listen to videos (via the speaker) - so there seems to be some variance here.