Just got off the phone with 2 VZW sales reps convo is below:
Me: Hey, how ya doing, im looking for a phone you might possibly have - the model number is adr6300.
VZW: I have no knowledge that we even have such a phone.
Me: I believe its called the HTC Incredible.
VZW: I have no idea what that phone is its not in our inventory.
Next convo:
Me: Hello, maybe you can help me, im looking for a phone with the model number adr6300.
VZW: There is no release date yet for that phone.
Me: Oh, what about the Nexus One? Any info on that?
VZW: There hasn't been any updates here for that either.
Both calls were placed in VZW stores located near each other. It seems these sales reps are being PROGRAMMED to respond with 'we have no info", although as you can see in the second convo, the guy clearly said there is no release date for THAT phone, so it must exist somewhere.
I really don't think Verizon is being fair to its customers. Oh and spare me the "it's a business; they don't owe you anything" flames!
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