Help "Ok Google" detection not working - "Can't use the microphone."

[King Mustard]

Samsung Galaxy S7 Edge
Android 7.0
Google App v6.10.37.21

Google App > Settings > Voice > '"Ok Google" detection' > 'From any screen'

This brings up the "Search by voice from any screen" setup wizard.

As soon as I tap "Get started", I see a message stating: "Can't use the microphone. Restart your device."

Restarting does not help.

This also happened in Android 6.x, before I upgraded to Android 7.0.

I can record my voice in Samsung's Voice Memos app without any issues.

Google App has all permissions (including Microphone) enabled.

Any ideas?

 

[tommo47]

@King Mustard - It may be worth checking the following post by @ChrisDol

I stumbled on this by accident when reading about Samsung gear VR. Apparently, you need to be in Google voice to text to get it to recognize voice command. Samsung will switch it to their version which will not work with OK Google. I followed the following steps and now OK Google works perfectly

1. Open settings and scroll down to 'language and input'
2. Select 'text to speech'
3. Select 'Google text to speech'. Done

My was set to Samsung's text to speech. Switched to Google's and all was working fine again. How this helps

 

[King Mustard]

@King Mustard - It may be worth checking the following post by @ChrisDol

Mine is already set to "Google Text-to-speech".