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Support ok google issues

Discussion in 'Android Help' started by lordsnake, Jan 10, 2017.

  1. lordsnake

    lordsnake Lurker
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    When I try to send text messages via ok google it randomly tells me that I cannot use it while the phone is locked, and I have to unlock it first. Obviously very inconvenient if I am driving.
    The rest of the time it has no problem with doing this when the phone is locked.

    why ?
     

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  2. Parayilhussain

    Parayilhussain Android Enthusiast
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    Hi,
    Go to settings> Language&input>
    Scroll down to voice input>
    Tap on the wheel icon next to enhanced google services.
    Scroll down to Ok Google detection
    Tap on this >
    Scroll down to the button " from any screen" tap here and,
    Follow the instructions.

    https://goo.gl/photos/3zJDaAU8YiDAmH6G9
     
  3. lordsnake

    lordsnake Lurker
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    It is already set to "any screen", I set this when I first got the phone. without this set it only works from the google app.
     
  4. Parayilhussain

    Parayilhussain Android Enthusiast
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  5. foxeybingo

    foxeybingo Lurker
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    try this and it doesn't work! is there any video tutorials on this ?
     

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