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Support Ok Google search result issue

Discussion in 'Google' started by MrIzzard, Jan 2, 2015.

  1. MrIzzard

    MrIzzard Lurker
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    Hey

    Before this is confirmed as a bug, can anyone replicate this issue that's annoying the hell out of me (not sure if it's exclusive to Nexus 6 or 5.0.1 - of which I have both)?

    When I do an Ok Google search when the screen is off, the lock screen immediately comes back on when I click on any of the search results. I can happily scroll up and down through the search results, but it's the action of clicking on a result that evokes the lock screen again. I swipe up to unlock and can see the page has already loaded.

    I'm sure this never used to happen, but I think what happened is that I was playing around with enabling a pattern lock plus using the smart lock features, however now I'm back to just using plain swipe lock.

    Full configuration...

    SECURITY
    Screen Lock = Swipe

    OK GOOGLE DETECTION
    From Google Search App = on
    Always On = on
    When Locked = on (but tried off too)
     

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  2. marctronixx

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    I use a stock Nexus 6 AND a stock Nexus 9 LTE. purchased nex 6 from goog and on sprint. i dont have that issue on either mentioned devices. both stock.

    as this feature is not specific to nexus 6 devices, this discussion has been moved to the Google section so more users can potentially offer their results.
     
  3. JAy3001

    JAy3001 Android Expert
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    I can confirm that I have the same result. The only difference is that I have code entry instead of swipe.

    Personally I feel if I have a screen lock then OK google should not work in the first place if it is an action or at least prompt for the security procedure before showing search results.
     
  4. MrIzzard

    MrIzzard Lurker
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    Where is the best place to submit this bug? Is it productforums.google.com or code.google.com?
     
  5. MrIzzard

    MrIzzard Lurker
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    Have you tried making sure "When Locked" is set to on, to make your setup work properly (search results are clickable)? Or if you don't want to issue voice commands from the lock screen to untick "Always On"?

    This issue of touching a search result and the lock screen coming on is very frustrating for me personally, but I'm trying to remember if it was always like this, but I'm sure it wasn't. I fear that if this is indeed a bug, that I stumbled across it by going through a very specific sequence that not many others have done, so I'm worried that if I log it as a bug not many people will also vote to get it fixed.
     
  6. JAy3001

    JAy3001 Android Expert
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    To be honest, this function is something I will never use, I only do searches when my phone is unlocked. But certainty an issue for anyone that does expect that function to work.
     
  7. MrIzzard

    MrIzzard Lurker
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  8. JAy3001

    JAy3001 Android Expert
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    All done.
     
  9. MrIzzard

    MrIzzard Lurker
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    Thank you
     

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