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Support Old phone of mine

Discussion in 'Android Help' started by Jerry Sheeks, Apr 23, 2016.

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Email can't connect to server

  1. What kind of android you have

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  2. I don't know what to do

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  1. Jerry Sheeks

    Jerry Sheeks Lurker
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    Apr 23, 2016
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    Email can't connect to server. Att Alcatel 4015 is my type of android . Sign in failed Gmail.com . Need to correct configuration settings. I accidentally erased port numbers. What should I do?
     

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  2. dontpanicbobby

    dontpanicbobby Android Expert
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    Dec 31, 2011
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    Tray a hard reset if you haven't already;

    "Step 1. Shutdown phone
    Step 2. Pres and hold Power and Vol + and Vol - simultaneously
    Step 3. Navigate to option reset and select by Vol - (do not select boot normal)
    Step 4. Navigate to Erase Everything and select this by pressing the power button (this will erase photos, music, everything - it will bring it back to factory settings - out of box)
    Step 5. Wait 2 - 4 minutes
    Step 6. Press Skip

    The unit should be now the way you got it when you bought it."
     
  3. svim

    svim Android Expert
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    Dec 19, 2013
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