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Support On refresh old emails disapear from inbox

Discussion in 'Android Devices' started by Sajjad, Jul 27, 2010.

  1. Sajjad

    Sajjad New Member
    Thread Starter
    5

    Jul 26, 2010
    2
    0
    5
    Hi
    I use Samsung Galaxy S phone and my email setup is working fine except every time I refresh, all my previous e-mails disappear from my phone inbox, what do I have to do to keep my old emails until I am ready to answer or to delete? Can anybody help me? pretty please :thinking:

    Thanks
     

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  2. ang3

    ang3 Active Member
    16

    Aug 24, 2010
    26
    4
    16
    my emails keep disappearing too. usually it keeps the recent one but the older ones always disapear. i have 'delete old message' settings disabled so whys it doing that. i have to keep doing 'refresh data' to get all of my emails. this is in samsung email app
     
  3. karnka

    karnka Well-Known Member
    78

    Feb 15, 2010
    800
    58
    78
    Newcastle, England
    Can't remember about the standard email client but certainly the GMail client only syncs mail from a set number of days ago (1, 3, 5, whatever, don't remember the default).

    Once a mail is older than this limit it won't be on the phone by default.
     
  4. ang3

    ang3 Active Member
    16

    Aug 24, 2010
    26
    4
    16
    i notice my emails dont disappear on refresh but after i turn it off then back on.
     
  5. tamivroma

    tamivroma Well-Known Member
    16

    Jan 1, 2010
    57
    3
    16
    Realtor - West Michigan Real Estate
    Allendale, MI
    Samsung is having a real problem with their email client - to solve I downloaded K-9 email client from the market. My problem was once i had my emails set up they wouldn't receive - even exchanged the phone only to find it was a samsung issue.
     
  6. Wild Thing

    Wild Thing Well-Known Member
    16

    Jun 6, 2010
    50
    4
    16
    Northern Ireland
    bear in mind if you have downloaded or someone else has downloaded your mail from a pc or laptop it will have deleted your mail of the email server so when you refresh the mail on your phones inbox will dissapear.
     
  7. ang3

    ang3 Active Member
    16

    Aug 24, 2010
    26
    4
    16
    but for me doing a 'refresh data' in account settings retrieves all of my emails, even though they have been downloaded from a pc. then they eventually disappear after rebooting the phone
     

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