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Support One M8 won't boot past Boot screen/Android is updating apps

Discussion in 'Android Devices' started by Ad5smith, Apr 20, 2016.

  1. Ad5smith

    Ad5smith Lurker
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    Apr 20, 2016
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    I need help. I have read several threads that partially pertain to my issue. However I just want to make sure I'm doing this right.

    I purchased my phone from Rent A Center. I was an employee at the time so I know the truth about these things. It was new at the time. It is unlocked for any GSM carrier. I have a year warranty through RAC on it. A couple months ago it the charger port stopped working. I sent it in to the service dept. for repairs. It came back a couple
    weeks later, and it would only slow charge and you could not swipe down from the top of the screen. So I sent it back again.

    I got it back today. They replaced the battery and screen. Now when I turn it on it would at first hang up at the Htc Boot screen. I read some threads, got it to the boot menu, and did a factory reset. It would do it's thing. Go all the way through the optimizing apps, and would stop at the Android is updating in apps screen.

    I can't get it to get past either of these screens. If I press recovery from the boot menu, it gives me a red error icon.

    I do not have anything on this phone as I wiped it before sending it in.

    What do I do? I have a new laptop and USB cable.
     

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HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
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