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Support One X: Beats Audio profiles disappeared

Discussion in 'Android Devices' started by OCBench, Apr 21, 2012.

  1. OCBench

    OCBench Lurker
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    Okay so, before i updated i used the audio profile called ''Beats Pro'' and it's no longer there i only have ''Beats urBeats'', ''Beats Solo'' and ''other''...

    am i the only one with that problem?? :thinking:
     

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  2. rasalghoul

    rasalghoul Newbie
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    Yeah i see mine is the same. Seems kinda odd. :thinking:
     
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  3. OCBench

    OCBench Lurker
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    why remove features ??
    I'll write/call to htc support on monday, i'll update the thread when i'll get any news..

    are you running 1.28.401.9 too?
     
  4. rasalghoul

    rasalghoul Newbie
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    Yeah, no probs before or since update so fingers crossed going forward.
     
  5. cjfisher84

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    Yep I am disappointed that this feature is missing, I hope it gets sorted soon
     
  6. OCBench

    OCBench Lurker
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    Okay so i spoke with htc support and.. well the supporter i talk to had no idea what she was talking about, at one point she asked is i would remove the battery while the phone was on... at that point i kinda gave up.. :mad: (HTC One X is a close design and it's not possible to remove the battery)

    She also tried to convince me that i was the only one with that problem and that i needed to send my phone to repair, although i linked her to this forum (thread) to proof other people had the same problem.

    I'm very disappointed in htc support...

    But if some one wants to fix this problem as much as i do, please send a mail to htc, the more people that reports this problem the better :)
     
  7. rahul1993

    rahul1993 Lurker
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    even my beats pro profile from equalizer has been disappeared from my htc one x after new system update.
    i am planning to buy beats pro but this dissapointed me
    how do i get my profile back.


    please help!!!!!!!
     
  8. El Presidente

    El Presidente Beware The Milky Pirate!
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    Settings -> Sound -> Sound Enhancer menu when you have headphones in?

    rahul1993, via the above menu, is there a Beats profile available?
     
  9. theviper2412

    theviper2412 Lurker
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  10. 3djedi

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    I used to have several options in the sound enhance menu..Now I have only two.... "enable beats audio" and "disable beats audio"......WTH
     
  11. 3djedi

    3djedi Newbie
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    I used to have several options in the sound enhancer menu..Now I have 2. "enable beats audio" and "disable beats audio".....WTH......I have software 1.85.502.3 710RD
     
  12. 3djedi

    3djedi Newbie
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    this is what it's supposed to have:

    What is Sound Enhancer? close
    Sound enhancer allows you to further enhance your music experience when playing music stored on the device.

    While playing a track in the Music app, tap Menu.
    Tap Sound Enhancer.
    Tap the Sound enhancer dropdown to choose profiles for select headphones:
    Beats iBeats/urBeats
    Beats Solo
    Other
    Choose from a variety of additional sound profiles:
    No effects
    Beats Audio
    Classical
    Bass boost
    Vocal
    Treble boost
    Live
    Dance
    Warmth
    Sweetener
     
  13. ss220

    ss220 Newbie
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    Ditto. Only enable or disable on my brand spankin new One X.
     
  14. HTConeVuser

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    me to dude i have the same problem ever since i update my htc one V i only have to option "enable beats audio" and "disable beats audio" my new Software No. is 2.09.707.1 i hope HTC would do something about this...
     
  15. BigCiX

    BigCiX Android Expert
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    I didn't even know those features existed. I received my One X with the latest software.
     
  16. rony2007

    rony2007 Newbie
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    Hi, Same happens to me , I mailed to HTC and i got a call from there that this has been done from HTC itself via OTA update, they have disabled the earlier feature present.

    What a crap...
     
  17. rony2007

    rony2007 Newbie
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    Bro could you tell me under which option to find this software 1.85.502.3 710RD version in phone
     
  18. GuitarG20

    GuitarG20 Clueless Senior Member
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    i've only ever had enable and disable as options... i just leave it off for battery life.
     
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