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ONN 8" Android Tablet Headphone jack not working.

Discussion in 'Android Devices' started by Hosscatt, Jun 16, 2019.

  1. Hosscatt

    Hosscatt Lurker
    Thread Starter

    Just got my dad one of these tablets from Wal-Mart for father's day. The headphone jack would not work. Tried several headphones so thats not the issue, it still plays through the tablets speakers even with the device plugged in.
    So, we returned it, and got an identical tablet, only this one is doing the same thing!
    I cannot figure it out. There seems to be no settings to change, I tried restarting, and it was updated as soon as he got it out of the box. He uses it to listen to podcast in bed so the headphones are an important part for him. Any help is appreciated!

    Model # ONA19TB002
    ONN 8" Android Tablet
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    try factory resetting it through the settings......if it is still occurring then i would take it back. just remember you get what you pay for;)
     
  3. Hosscatt

    Hosscatt Lurker
    Thread Starter

    Well, the fact its the second one in a row to do it makes me think factory reset wont work. I mean, it came out of the box like that on both of them. I was hoping there would be a hidden setting ;-;
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    there are no settings in android that allows you to turn on and off the head phone jack......at least not that i'm aware of. unless there is a specific setting with your tablet which i'm not familiar with.
     
  5. mikedt

    mikedt 你好

    Walmart may have a duff batch, and non of them have working headphone jacks?

    Return it as defective for a refund.
     
    ocnbrze likes this.
  6. jlw59

    jlw59 Lurker

    I bought 2 Onn 8 inch tablets, same problem on both tablets. Reset and tried again, same result. I tried 4 different headphones and 2 sets of ear buds. Nothing worked, just sound out of speaker. Wal mart has a defective product from manufacturer, Well that's my conclusion.
     
  7. jlw59

    jlw59 Lurker

    Update on headphones not working on Onn 8 inch tablets. I returned those and got 2 more. same problem. then I found and downloaded an update that fixed the problem. Now headphones work fine after update.
     
  8. mikedt

    mikedt 你好

    Sounds like Walmart's OEM were aware of the problem or bug with these tablets. Good to know they've now fixed it with an update.
     
    ocnbrze likes this.
  9. ChairmanMaose

    ChairmanMaose Lurker

    Hi, my mother bought a ONN 10 inch with the headphone jack not working, where did you find the update you mentioned?
     
  10. jlw59

    jlw59 Lurker

    When I was first setting the tablets up, it asked to download an update, i allowed it to download and install. It said it was to fix headphone issues plus a security update. and it did fix that issue. Try going into system update under settings see if you can get it to update.
     
    ocnbrze and mikedt like this.
  11. ChairmanMaose

    ChairmanMaose Lurker

    Thanks for the reply. I'll look into it. Cheers.
     
    ocnbrze likes this.
  12. ChairmanMaose

    ChairmanMaose Lurker

    Update: 10 inch ONN tablet headphone inlet (jack) will work with a system update. I assume it's a driver issue? The update wasn't there couple of days ago so give it some time for the update to register to your tablet. Yes the 10 inch ONN tablet has the same headphone inlet issue the 8 inch has.

    Another update: This cheap device definitely has it's drawbacks. You may notice the audio weak with headphones so you may have to install an audio boaster. That'll fix it. At $69 dollars before tax this tablet isn't worth it. It is a $50,00 dollar device. I base that on what I've seen in China at $50.00 with similar specs. My mother can't differentiate between tablets. I did buy her a laptop running a Intel i5 not sure why she felt she needed it. Oh well, she's using it for Facebook etc...
     
    #12 ChairmanMaose, Aug 10, 2019
    Last edited: Aug 18, 2019
    ocnbrze and mikedt like this.
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