ONN 8" Android Tablet Headphone jack not working.

[Hosscatt]

Just got my dad one of these tablets from Wal-Mart for father's day. The headphone jack would not work. Tried several headphones so thats not the issue, it still plays through the tablets speakers even with the device plugged in.
So, we returned it, and got an identical tablet, only this one is doing the same thing!
I cannot figure it out. There seems to be no settings to change, I tried restarting, and it was updated as soon as he got it out of the box. He uses it to listen to podcast in bed so the headphones are an important part for him. Any help is appreciated!

Model # ONA19TB002
ONN 8" Android Tablet

 

[ocnbrze]

try factory resetting it through the settings......if it is still occurring then i would take it back. just remember you get what you pay for

 

[Hosscatt]

Well, the fact its the second one in a row to do it makes me think factory reset wont work. I mean, it came out of the box like that on both of them. I was hoping there would be a hidden setting ;-;

 

[ocnbrze]

there are no settings in android that allows you to turn on and off the head phone jack......at least not that i'm aware of. unless there is a specific setting with your tablet which i'm not familiar with.

 

[mikedt]

Walmart may have a duff batch, and non of them have working headphone jacks?

Return it as defective for a refund.

 

[jlw59]

I bought 2 Onn 8 inch tablets, same problem on both tablets. Reset and tried again, same result. I tried 4 different headphones and 2 sets of ear buds. Nothing worked, just sound out of speaker. Wal mart has a defective product from manufacturer, Well that's my conclusion.

 

[jlw59]

Update on headphones not working on Onn 8 inch tablets. I returned those and got 2 more. same problem. then I found and downloaded an update that fixed the problem. Now headphones work fine after update.

 

[mikedt]

Sounds like Walmart's OEM were aware of the problem or bug with these tablets. Good to know they've now fixed it with an update.

 

[ChairmanMaose]

Update on headphones not working on Onn 8 inch tablets. I returned those and got 2 more. same problem. then I found and downloaded an update that fixed the problem. Now headphones work fine after update.

Hi, my mother bought a ONN 10 inch with the headphone jack not working, where did you find the update you mentioned?

 

[jlw59]

When I was first setting the tablets up, it asked to download an update, i allowed it to download and install. It said it was to fix headphone issues plus a security update. and it did fix that issue. Try going into system update under settings see if you can get it to update.

 

[ChairmanMaose]

When I was first setting the tablets up, it asked to download an update, i allowed it to download and install. It said it was to fix headphone issues plus a security update. and it did fix that issue. Try going into system update under settings see if you can get it to update.

Thanks for the reply. I'll look into it. Cheers.

 

[ChairmanMaose]

Update: 10 inch ONN tablet headphone inlet (jack) will work with a system update. I assume it's a driver issue? The update wasn't there couple of days ago so give it some time for the update to register to your tablet. Yes the 10 inch ONN tablet has the same headphone inlet issue the 8 inch has.

Another update: This cheap device definitely has it's drawbacks. You may notice the audio weak with headphones so you may have to install an audio boaster. That'll fix it. At $69 dollars before tax this tablet isn't worth it. It is a $50,00 dollar device. I base that on what I've seen in China at $50.00 with similar specs. My mother can't differentiate between tablets. I did buy her a laptop running a Intel i5 not sure why she felt she needed it. Oh well, she's using it for Facebook etc...