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Open4u notifications Samsung S5

Discussion in 'Android Help' started by dougg26, Apr 3, 2020.

  1. dougg26

    dougg26 Lurker
    Thread Starter

    Hi
    My wife is constantly bombarded with Open4u marketing notifications on her Samsung S5. I believe the virus (if that's what it is) also hijacks her browser. I've searched and can only find pages that involve removal from a PC and generally with the purchase of software.
    Any ideas guys?
    Thanks
    Doug
     



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  2. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Welcome to Android Forums, dougg26! :)

    I've never heard of Open4u marketing, but it sounds like a rogue app is spewing this garbage. Do you know if your wife had installed some new app shortly before this started?

    On her device, using a browser, go to My Android Apps in the Play Store; this will list all her apps, most recent first. See if anything looks suspicious and/or was recently installed. Try uninstalling any such apps, AFTER going to them in System Settings and clearing their cache and data. Restart the phone, and let us know the results.
     
    MrJavi likes this.
  3. dougg26

    dougg26 Lurker
    Thread Starter

    Thanks for that. Tbh she wouldn't know an app from her elbow, but worth a look :)
    I might also do a screen dump next time her notifications are full of this junk and post it on here if your suggestion doesn't work
    Thanks
     
    MrJavi likes this.
  4. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    You're welcome. :)

    Let us know what happens!
     
    MrJavi likes this.
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