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Support Orange warning triangle in the left top corner

Discussion in 'Android Help' started by svetlushka, Jul 31, 2016.

  1. svetlushka

    svetlushka Newbie
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    Hi everybody!
    I am using s4 mini and it shows orange triangle with exclamation mark in the top left corner of the screen, I understand it is some sort of error warning but can't localise it, I know it is not related to WI-FI, data or battery issues. How do I find out what is wrong, or how I troubleshoot this. Any ideas will be appreciated.
     

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  2. Bg260

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    Hello, welcome to Android Forums.
    Usually there would be a notification along with that.
    There is nothing in your notification shade?
     
  3. svetlushka

    svetlushka Newbie
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    Nothing at all
     
  4. Bg260

    Bg260  
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    Recent update?
     
  5. svetlushka

    svetlushka Newbie
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    android has been updated month or so ago and it was ok, the warning appeared just a few days ago
     
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  6. Bg260

    Bg260  
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    It could be a number of things. Maybe it is a temperature warning. Has it felt warm to the touch? What have you done to try to fix it so far?

    What Android Version?
     
  7. svetlushka

    svetlushka Newbie
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    sometimes phone is hot on touch but it is ok now and system monitor app I have installed shows average 26 degrees
    I have not done anything to fix as I don't know the reason for it, just tried to find any app which would show me system logs or would help to troubleshoot, the icon doesn't appear straight away after phone is on, just a few minutes later
    Latest changes I have made were moving some apps to sd card but I can't recollect if it happend before or after icon appeared as my first thought was that the warning was about data
     
  8. Bg260

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    Let's try to do a cache wipe and see if that helps. This will not delete your apps.

    1. Power off your device and wait for 5-10 seconds until the device is fully switched off.
    2. Press and hold ‘Volume Up + Home + Power’ buttons together and release them as soon as you see the Galaxy S4 Mini logo on your phone’s screen.
    3. Your phone will boot into recovery mode. Use Volume buttons to navigate Up and Down between options and use Power button to select an option in recovery.
    4. Select "Wipe Cache Partition" and press the power button.
    5. When wipe is completed, select "Reboot Device"


    Let me know what happens.
     
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  9. svetlushka

    svetlushka Newbie
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    Do I need to backup anything before doing this?
     
  10. Bg260

    Bg260  
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    No, this will only erase your cache. Cache is data that is stored to make opening of apps quicker. It will enumerate again.
     
  11. svetlushka

    svetlushka Newbie
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    Thank you for your advice but unfortunately no changes
     
  12. Bg260

    Bg260  
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    If you are logged into a Google account go to Settings>Accounts>Google and see if there are any Syncing errors. Also, have your cellular and data been functioning correctly?
     
  13. svetlushka

    svetlushka Newbie
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    I have tried to do backup to google and it failed
     
  14. svetlushka

    svetlushka Newbie
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    When I wiped cash and selected to reboot screen showed word Error before it started to load android
     
  15. svetlushka

    svetlushka Newbie
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    The only main problem I am having recently is Google Play Store stop message, can't use it unless I uninstall updates
     
  16. Bg260

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    You could try logging out of google then logging back in. Otherwise we need to consider a full factory reset. Which update are you referring to BTW?
     
  17. svetlushka

    svetlushka Newbie
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    The only main problem I am having recently is Google Play Store stop message, can't use it unless I uninstall updates
    recent update was to 4.2.2
    What is the easiest way to back up apps and settings, I have sms and contacts synced to google
     
  18. Bg260

    Bg260  
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  19. svetlushka

    svetlushka Newbie
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    model number GT-I9195 View attachment 107898
     
  20. Bg260

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    To do a factory reset, just follow the steps above only choose "factory reset". Alternatively you can do it from in the Settings>Backup and Reset. That might be easier.
     
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  21. svetlushka

    svetlushka Newbie
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    I have reset my phone, thank you for your help
     
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  22. Bg260

    Bg260  
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    I'm glad to. Did it resolve your problem?
     
  23. svetlushka

    svetlushka Newbie
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    Yes, it resolved the problem, shame I didn't find out what caused it.
     
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