OS failure.
I am in the UK and have used my Pro for about 1 year. I was trying to see if I could upload music using a CD player, but the Chromebook went ballistic and all I can see is an error message: "Chrome OS is missing or damaged". I prepared a recovery disk using a pen drive (with the help of my son) but the Chromebook either can't find it or does not recognise it.
I am sure that the recovery disk is good but I have no idea what to try next; I have contacted Samsung but they have been no help at all. Does anyone know how I can get it working again? Any help or advice would be much appreciated. Thanks.
I am in the UK and have used my Pro for about 1 year. I was trying to see if I could upload music using a CD player, but the Chromebook went ballistic and all I can see is an error message: "Chrome OS is missing or damaged". I prepared a recovery disk using a pen drive (with the help of my son) but the Chromebook either can't find it or does not recognise it.
I am sure that the recovery disk is good but I have no idea what to try next; I have contacted Samsung but they have been no help at all. Does anyone know how I can get it working again? Any help or advice would be much appreciated. Thanks.