I've been fighting this issue for the majority of the afternoon. My phone was 1-step rooted yesterday (about 4 hours after I got it from Fed Ex), but when I first had issues, I backed everything up with Titanium Backup, unrooted, and did a factory restore. The issue persisted, so I called Verizon, who pushed me over to Motorola. They don't seem to have any idea what the problem is, and unfortunately, no one around here has any in stock, so replacement isn't a viable option at the moment. So, I'm left with a couple questions: 1) Is anyone else having issues with this OTA update 2) While I didn't remove anything out of the ordinary (just what was recommended, things like the NFS, Amazon's MP3, etc.), and it appears everything has been brought back by the factory reset, could the fact it was rooted be stopping this? 3) Is there any way to manually load the update? I'm coming from a Blackberry Bold, where I was quite comfortable running leaked beta ROMs...I don't know of any way to do it any way other than OTA for this though.