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Support OTA Update 2.2 - failed to verify whole-file signature

Discussion in 'Android Devices' started by kustodian, Aug 10, 2010.

  1. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    I rooted my Desire a few weeks ago using unrevoked and now when I try to update to 2.2 I download the update from the phone, choose to apply it and when it reboots I get a message:

    Code (Text):
    1. E:failed to verify whole-file signature
    2. E:signature verification failed
    3. Installation aborted
    Is the rooting thing a problem, or am I doing something wrong and is there a workaround?
     

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  2. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    I found a workaround:

    On your Phone

    1. open Astro and go to "download" folder
    2. long-press and select "edit"
    3. press "move"
    4. press back button
    5. press "edit" from the top menu bar
    6. press "paste"
    7. long press the file
    8. press "edit", then press "rename"
    9. rename to update.zip then press OK

    Installation

    1. power off phone
    2. hold "volume down" and turn on phone
    3. A screen should appear showing your phone's system searching for various files. Scroll down to
     
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  3. takakia

    takakia New Member
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    Sep 2, 2010
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    Wow, Kustodian, you saved me. The OTA updates did not install on my rooted desire. Your method worked fine. Thanks a lot. BTW, Froyo seems to very fast. Especially the pages load fast.
     
  4. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    Glad I could help :D
     
  5. Playerwithflavor

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    Apr 25, 2010
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  6. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    The download folder is on your sdcard.
     
  7. Playerwithflavor

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    Apr 25, 2010
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    The only folder i see is "Downloads" not download. I'm sorry is it supposed to be Downloads?
     
  8. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    On my desire the update was download in a folder called "download" not "downloads", but check it maybe there.
     
  9. SylentDroid_90

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    Aug 29, 2010
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    Jacksonville, NC
    I got the same problem but mine is not rooted....should i use ur method??
     
  10. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    It should work for non rooted phones as well.
     
  11. SylentDroid_90

    15

    Aug 29, 2010
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    Jacksonville, NC
    allright i got 2.2 now, except i used astro to take out the OTA file to the main folders, and i had to never rename it update zip... thanks tho since i got the update from UK since the file name was HTC_BRAVO_UK_etc.etc.zip
     
  12. kustodian

    kustodian Member
    Thread Starter
    16

    Jun 5, 2010
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    That's great to hear. It seems it only needs to be a zip.
     
  13. Great Crouton

    Great Crouton Member
    5

    Oct 29, 2010
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    Anyone know of the method to do the same thing on the Hero? We FINALLY got the update to 2.1 but I get the same error message and I don't have the same keys you guys have.
     
  14. Vanc3y

    Vanc3y New Member
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    Nov 3, 2010
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    hey, sorry i'm pretty much a newb at this..
    a while back i did the whole revoked thing and installed leedroid 2.2 mod froyo

    now i'm trying to install the telus update and was getting the failed to verify thing like posted here.

    now when i go to install the update, it goes into clockwork mod recovery and says

    E:Error in /sdcard/update.zip
    (status 7)
    installation aborted.

    i downloaded the 90.5MB update.

    What am i doing wrong?
     
  15. Vanc3y

    Vanc3y New Member
    5

    Nov 3, 2010
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    nevermind..

    I have to wait for a full version i read, this is just an update to the stock telus 2.1. and i was running leedroid

    thanks for your helpful post anyways.!
     
  16. nainy4

    nainy4 New Member
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    Dec 14, 2010
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  17. armag.info

    armag.info New Member
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    Sep 23, 2010
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    Thanks, Kustodian!
     
  18. rua

    rua Member
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    Jul 24, 2010
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    i downloaded the full 2.29 ruu to my computer(i have rooted desire)connected usb in charge mode 10 min. d/load to phone perfect,now my phone has latest ruu and it is no longer rooted
     
  19. stratism

    stratism New Member
    5

    Sep 9, 2010
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    Technical Manager
    Athens, Greece
    I have the same problem with the latest update from HTC.
    I followed the instructions but the same error appears. Any ideas?
     
  20. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Just to reitterate the obvious.

    You SHOULD NOT install OTA updates on rooted phones.

    If you are that desperate to have the latest update and no longer want to be rooted, you MUST use the full RUU and not use any other methods to use the OTA update files on your rooted device.
     
  21. Badger51

    Badger51 Member
    5

    Jun 28, 2010
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    I'm having the file signature issue on my Samsung Fascinate.

    I'm not trying to go to Froyo 2.2, just to do a new ROM to get rid of Verizon stuff.

    But even after renaming the update file to update.zip, I still get the signature fail issue.

    Any other ideas?

    thanks very much
     
  22. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Are you rooted?
     
  23. Badger51

    Badger51 Member
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    Jun 28, 2010
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    Yes I am rooted.
     
  24. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    And its a custom Rom?

    Not being familiar with your device and custom.recovery, it may be better to direct questions to your own devices sub forum.

    That said, most custom recoveries have a signature verification toggle option. If you can find it, toggle it to off
     
  25. nano005

    nano005 New Member
    5

    Feb 3, 2011
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