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Accessories Otterbox Case

Discussion in 'Android Devices' started by Mehta23, Nov 10, 2012.

  1. Mehta23

    Mehta23 Android Expert
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    My otterbox commuter has begun to crack near the corner closest to the volume and power buttons.

    Can I still just email them to send me a new one?
     

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  2. D-U-R-X

    D-U-R-X turbo drinker
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    Work to live, not the other way round!!
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    Don't think there's any harm in contacting them...
     
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  3. Mehta23

    Mehta23 Android Expert
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    What would I say? Just that the case is cracking and I've been told you give replacements?
     
  4. D-U-R-X

    D-U-R-X turbo drinker
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    I don't really know... contact them and explain that the case is cracking and that you've not done anything out of the ordinary and ask them if they would replace it...
     
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  5. Stoneguard

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    I believe they have a one year warranty period.
     
  6. Mehta23

    Mehta23 Android Expert
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    Yeah, I saw that today. Good job I bought it last December
     
  7. ral

    ral Android Expert
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    My first one developed a crack quickly. Ottetbox sent me a replacement quickly all the way from the USA.

    The next one has been with me for 16 months, starting to look worn but :thumbup:
     
  8. Mehta23

    Mehta23 Android Expert
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    I emailed them and they are sending me a replacement soon!
     
  9. Mehta23

    Mehta23 Android Expert
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    It came this week, good to know I have a backup when this one goes even worse. One crack from the top right corner and another across the app for the flash.
     

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