Help Outgoing/Incoming Calls Randomly Go Silent

[elbeeuk]

Hi all,
Having a random issue on the phone and didn't know if others have experienced the same thing.
I'm on Vodafone (UK),
white SGS3,
Android 4.0.4,
baseband I9300BULG2,
kernel 3.0.15-933142
build IMM76D.I9300BUBLG3

No 3rd party diallers.

Every so often, when I make a call, the call connects and I'll be speaking to the other person for a couple of minutes, then the call goes silent. It doesn't give me a 'beep beep' and end the call, it stays connected but I can't hear the other person and they can't hear me.
Initially I thought I must have caught the 'mute' option with my cheek but this wasn't the case. Also thought it might have been a signal issue but each time it's happened I have been stationary with full bars on the phone.

Any ideas on things to try or what the problem may be?

Cheers all

Elbee

 

[elbeeuk]

Thought I'd best add,
I wasn't too sure if this is what people refer to as a dropped call as the it's not actually dropping/disconnecting.

Let me know if I'm barking up the wrong tree and this is just the same thing as a dropped call

Cheers guys
Elbee

 

[RockTsar]

Thank God, glad to know I'm not the only one!

Blue SGS3
Android 4.0.4
baseband I9300XXLH1
kernel 3.0.15-928452
build IMM76D.I9300XXBLG8

Been having this exact problem for over a month; consistently losing sound in the call - not helpful when some are job interviews!

Elbee did you have any success with this in the last 2 months?

Doug

 

[Macmagoo]

I have the same problem but it is the caller cant here me but I can here them. If I walk about a bit it comes back sometimes. I have had this problem since day 1. Thought it was a glitch that would be sorted with updates but it is still happening.

Blue SGS3
Android 4.0.4
baseband I9300XXLH1
kernel 3.0.15-928452
build IMM76D.I9300XXBLG8

PS the answer is not to shut down the in call noise reduction because it still happens when that is off.

I would like to get this sorted out as well before my warranty runs out.

 

[Macmagoo]

It seem a little hard to believe that there are only three people with this issue. I have spoken to at least another 5 S3 users and they all have this problem.

 

[Macmagoo]

Anyone managed to work out what is causing this or is it a faulty phone.

 

[czechplastik]

Worth a read...

http://androidforums.com/samsung-ga...d-during-calls-samsung-galaxy-s3-problem.html

 

[arsalan FAIZE]

Hi, I'm using Huawei G8 on Lyca network, when call is connected after hello or quit later I can't listen other end neither he listen me anything but after few second it become OK, it could happen twice or thrice in one call... What can be the problem