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Outlook apk problem

Discussion in 'Android Help' started by Wise11, Jan 27, 2016.

  1. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    Hi

    Outlook apk is not opening after i updated today ?after i opened each time tells me outlook has stopped

    See picture
    Thanks

     

    Attached Files:



    #1 Wise11, Jan 27, 2016
    2. Best Answer:
    Post #10 by glc, Jan 27, 2016 (1 points)

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  2. glc

    glc Android Enthusiast

    What did you update?
    From what to what?
    Contact the author.
     
    #2 glc, Jan 27, 2016
  3. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    I saw on google play there is update for outlook.and i made update ?

    I do not understand from what to what?

    Big problem
     
    #3 Wise11, Jan 27, 2016
  4. glc

    glc Android Enthusiast

    When you update something, you update it from one version to another version.
    If the update broke the app, uninstall it and install your backup of the previous version.
    Then contact the author and give a detailed description of the problem so they can fix it.
     
    #4 glc, Jan 27, 2016
    mikedt and Wise11 like this.
  5. SavageRobot

    SavageRobot Android Expert

    Try clearing cache in settings>apps>outlook.
     
    #5 SavageRobot, Jan 27, 2016
  6. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    Are you sure
     
    #6 Wise11, Jan 27, 2016
  7. SavageRobot

    SavageRobot Android Expert

    Yea, you don't loose any data or anything, it will restore the cache as it needs. It might not work but worth a try.
     
    #7 SavageRobot, Jan 27, 2016
    Wise11 likes this.
  8. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    How can make backup for pervious older outlook before make uninstall for apk
     
    #8 Wise11, Jan 27, 2016
  9. SavageRobot

    SavageRobot Android Expert

    I have just re-downloaded latest Outlook from Play store and it seems to be working here. I would suggest clear cache. If that doesn't work clear data. After clearing data though you will need to log back in and it will need to refresh your mail etc.
     
    #9 SavageRobot, Jan 27, 2016
  10. glc

    glc Android Enthusiast

    There are many apk backup programs, including most of the better file managers.
    If you have not been backing up your downloaded apps you should start now.
     
    #10 glc, Jan 27, 2016
  11. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    Give me name one of them
     
    #11 Wise11, Jan 27, 2016
  12. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    Deleting all pervious accounts .i install .it is blank now
     
    #12 Wise11, Jan 27, 2016
  13. glc

    glc Android Enthusiast

    X-Plore file manager
    App Backup
    SystemPanel
    ES File Manager
    Android Assistant
     
    #13 glc, Jan 27, 2016
    Wise11 likes this.
  14. Wise11

    Wise11 Android Enthusiast
    Thread Starter

    Thank you
     
    #14 Wise11, Jan 27, 2016
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