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Support Outlook Folder Content not synching

Discussion in 'Android Help' started by jcampagna42, Feb 18, 2016.

  1. jcampagna42

    jcampagna42 Lurker
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    S4 with Outlook as email service. I do most of my emails on a laptop, but some on the s4. The emails saved/stored in the folders do not appear on the outlook app on the phone. The folders are on the phone, but no content. Clearly visible on the laptop outlook application. I created an IMAP account on the phone and it shows that it synched, but still nothing in the folders.
     

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  2. SavageRobot

    SavageRobot Android Expert
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    I had the same issue I think are you using the outlook app? If you use that you need to select "get messages" but it doesn't sync automatically annoyingly. I did use it through the gmail app for a while though and that all synced and told me every time I got an email in any box so may be worth trying that?
     
  3. jcampagna42

    jcampagna42 Lurker
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    Where is the 'get messages' box? I've looked in the Outlook settings area, but don't see it.
     
  4. SavageRobot

    SavageRobot Android Expert
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  5. SavageRobot

    SavageRobot Android Expert
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    after selecting that messages update and they are all there
     

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