1. Download our Official Android App: Forums for Android!

Outlook not showing email as being read

Discussion in 'Android Apps & Games' started by ekummel, Sep 24, 2012.

  1. ekummel

    ekummel Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Jul 12, 2012

    Jul 12, 2012
    6
    0
    5
    OK. I have the Samsung Note and recently upgraded it to Ice Cream Sandwich.
    I am using the installed default mail app to read my corporate Exchange mail.
    On Sync Options I have Peak schedule set to Push and off-peak schedule set to Push.
    If I read an email on my Note, it will show as read on my note, BUT it will *NOT* show as read in my Outlook client on my work desktop.
    If I move an email to another folder on my Note, the email will move to that folder and Outlook shows that the moved email is indeed in that folder. So it is syncing as far as moving messages to folders, but updating the mail on the corporate server does not work for reading when done on the Note.
    This did not happen with Gingerbread. All email read on the Note showed as read in Outlook.
    Any ideas? Am I missing a setting somewhere?

    Oh and when I read an email in Outlook, it will show as read on my Note. So it works in one direction but not in the other direction!
     

    Advertisement

  2. ekummel

    ekummel Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Jul 12, 2012

    Jul 12, 2012
    6
    0
    5
    As an update.
    If I *DON'T* open the email on my Note, but instead tap and hold, then select "Mark as read", it will then show up as read in my outlook. It seems that reading email on my Note does not update the server that the message has been read.
     
  3. dvhttn

    dvhttn Android Expert
    Rank:
     #145
    Points:
    173
    Posts:
    1,513
    Joined:
    Oct 17, 2010

    Oct 17, 2010
    1,513
    278
    173
    I wish ....
    Sunny Cornwall
    There is often an email setting that is something like 'Mark viewed messages as read?'. Does your email app have that?

    Dave
     
  4. ekummel

    ekummel Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Jul 12, 2012

    Jul 12, 2012
    6
    0
    5
    Not that I can see. I am using the default mail app that is on my Samsung Note. I went through all the configurations I can find and none of them say anything about viewed mail being marked as read.
    From several google searches, this seems to be quite a common problem with the default Android mail app.
     
  5. dvhttn

    dvhttn Android Expert
    Rank:
     #145
    Points:
    173
    Posts:
    1,513
    Joined:
    Oct 17, 2010

    Oct 17, 2010
    1,513
    278
    173
    I wish ....
    Sunny Cornwall
    Took a look on my Desire HD (running IceColdSandwich) and the stock email app hasn't got the setting I mentioned, as per the Samsung app. However, I use K9 and that does have that setting. Can you use that?

    Dave
     
  6. dewaynechapman

    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Oct 15, 2012

    Oct 15, 2012
    1
    0
    5
    Is there any resolution to this? I also have a Note and since the upgrade to ICS the emails will not show as read in Outlook. I also am using the stock email app.
     

Share This Page

Loading...