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Help P10 Lite HiSuite does not see any photos if SD card is on phone

Uboatfreak

Lurker
Feb 8, 2020
2
0
When I connect my P10 Lite to my Windows 7 PC using HiSuite, The program does not see any photo on my phone, either the ones on my sd card or the ones in the phone's memory. If I take the SD card out of my phone, then HiSuite can see the photos from the internal memory just fine. Weirdly, when the SD Card is in it can see the videos I have on my SD Card, but not any photo.

However, the photos can be seen in HiSuite by using the File Manager, on both the phone's memory and the SD Card.

The phone, the app and PC program are all updated to the latest versions.

Has any one else encountered this problem?
 

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