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P10 Lite HiSuite does not see any photos if SD card is on phone

Discussion in 'Android Devices' started by Uboatfreak, Feb 8, 2020.

  1. Uboatfreak

    Uboatfreak Lurker
    Thread Starter

    When I connect my P10 Lite to my Windows 7 PC using HiSuite, The program does not see any photo on my phone, either the ones on my sd card or the ones in the phone's memory. If I take the SD card out of my phone, then HiSuite can see the photos from the internal memory just fine. Weirdly, when the SD Card is in it can see the videos I have on my SD Card, but not any photo.

    However, the photos can be seen in HiSuite by using the File Manager, on both the phone's memory and the SD Card.

    The phone, the app and PC program are all updated to the latest versions.

    Has any one else encountered this problem?

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    i would back everything on your card to your computer and then on your phone i would re-format the card and then transfer everything back to the card and see if that helps.
    mikedt likes this.
  3. Uboatfreak

    Uboatfreak Lurker
    Thread Starter

    I have already done that once to fix this issue. But the issue has resurfaced since the latest update to HiSuite 10.
  4. mikedt

    mikedt 你好

    FWIW I'm using latest HiSuite on Apple Mac with a Mate 10, and that's always fine. I don't use Windows, and so I don't know what to suggest really, given what you've stated.

Huawei P10 lite Forum

The Huawei P10 lite release date was March 2017. Features and Specs include a 5.2" inch screen, 12MP camera, 3/4GB RAM, HiSilicon Kirin 658 processor, and 3000mAh battery.

March 2017
Release Date

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