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P30 pro data signal issues on 4G with bars, but ok for H+

Discussion in 'Android Devices' started by nesty6017, Dec 16, 2021.

  1. nesty6017

    nesty6017 Lurker
    Thread Starter

    Hi All
    Recently joined the forum, though used to be a member a few years ago, so re-joined!

    I have a signal issue that has developed with my phone, a Huawei P30 pro it’s about 15 months old on Vodaphone network.

    Inside my workplace (steel framed building) over the last month, increasingly difficult to make calls and send data stuff (emails, whats app, even texts etc) when inside on 4G (about 3 bars), it just hangs, I go outside into the car park and stuff goes through instantly.

    I experimented and dropped the data selection down to 3G / auto, in settings and the phone switches to H+, then stuff all goes through, whilst I am inside the building ok.

    Why is this, it is because my phone looks for the high bandwidth signal, but it might not be the strongest? I am wondering if a trip to the Vodafone shop is imminent due to a faulty phone, as surely my phone should detect what is the best signal?

    It didn't used to do this a few months ago & I don’t want to keep manually having to swap the signal over, when at work.

    Any ideas?
     



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  2. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    I think the culpret is the metal buildng interfering with the 4G signals. Yes, your phone will try to communicate on the highest bandwidth signal if it can connect (4G). You are bypassing this, and getting connected, by switching to 3G. I don't think there is anything Vodafone can do.

    You could try an app like Tasker to automatically switch to 3G when you enter the building and back to normal when you leave.
     
  3. puppykickr

    puppykickr Android Expert

    Higher frequency signals are more easily blocked and interfered with.

    They don't penetrate as well.

    That is (partly) why 5G (and still having trouble with 4G!) is not at all attractive to me, especially where I live.
    I won't live long enough to see it work well, and by then they will be pushing 6+G anyway.
     
    mikedt likes this.
  4. nesty6017

    nesty6017 Lurker
    Thread Starter

    Many thanks for your replies.

    I learnt yesterday that booster antennas are being placed within in the building,as other people also having issues on company stuff, though that is for O2, whereas I'm on vodaphone, so not sure I'll benefit.

    It's quite apparent there's certainly a signal issue within the building & it's not just me!
     
  5. puppykickr

    puppykickr Android Expert

    Metal reflects radio waves, so it is only natural that this will happen.
     

Huawei P30 Pro Forum

The Huawei P30 Pro release date was 26 March. Features and Specs include a 6.47" inch screen, 40MP camera, 6/8GB RAM, Kirin 980 processor, and 4200mAh battery.

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