I speculate and I am more than happy to be wrong, but I'm pretty sure Seidio makes the Platinum line
for Best Buy (or did Sprint carry Platinum for a bit too?). It is more or less re-branded but if you look somewhere on the packaging it probably has Seidio's name on it. I recall pretty much the same issue with the one of the Evo 4G Cases:
http://androidforums.com/evo-4g-acc...g-seidio-platinum-cases-scratched-my-evo.html
A few of their designs are not that great, however some of them they sell online only are really good I've heard. At some point they even released a revised Platinum case for the Evo 4G that was felt lined that would not scratch the phone as badly or easily when just installing or removing the case. Probably in reaction to all the returns and complaints?
The worst part about it is that the Platinum series is one of the only main case accessories that Best Buy carries besides Rocketfish - which is the Best Buy produced 'value brand'. In my eyes, twice the Platinum cases have proven poor workmanship. Although I will grant a little leeway since the Evo phones are tough to make a case for. Overall I tend to recommend not purchasing phone accessories in store as some retailers try to strategically only sell certain products. Best Buy may have vested interests in Seidio or the Platinum series line and buy them cheap and dirty up front before release so they are the first and only accessory to offer when people get their new phones. Then mark them way up for quick resale disregarding design flaws or quality issues. I say buyer beware.
Same goes for Zagg products. I've long suspected that Best Buy has vested interests or exclusivity agreements in the company that makes Zagg as it is pretty much the only type of screen protector they choose to carry in store despite the overall lack in quality. Not to mention the high price, and risky installation. (I haven't checked stores lately so something may have changed with their product lines but I somehow doubt it). I'm not trying to rile up any feuds since some people really like Platinum series cases and Zagg protectors (or their lifetime guarantee) to those who may disagree with me I say to each his/her own and enjoy your purchase.
For further reading on paint issues see this thread:
http://androidforums.com/htc-evo-3d/388458-evo-3d-bad-paint-job.html Some phones suffer from a bad paint job straight from the factory. All it takes is a tiny bit of little skin oil or residue to make the paint not set well during the painting process (its unclear to me what type of paint or process they used for the Evo 3D - but at least we are not dealing with a cheap plastic chassis/fascia). Sharpie works as a decent touch up for small small areas, any bigger and it starts to look tacky and reflect light purplishly.
SeidioSeido lurks around the androidforums here sometimes, I'd be interested in hearing what they have to say on these Platinum series case issues. And I'd prefer to hear something said other than go back to the retailer. Maybe they can help straighten out the business specifics or help out those with complaints/issues?
