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Password locked, Help

Discussion in 'Android Devices' started by BobMarquart, Dec 20, 2013.

  1. BobMarquart

    BobMarquart Lurker
    Thread Starter

    My granddaughter has a Samsung Galaxy Tab 2 7.0 8GB wiFi tablet that is password locked due to a forgotten password. The tab was purchased before she came to live with me and no PC backup was ever made. There are no associated Samsung or gmail account apps for backup.
    How do we recover from password lock?
    If necessary how do we perform a hard reset?
    Does hard reset remove all user music, pics and apps?
    Thank your for your help
    Bob Marquart
     


    #1 BobMarquart, Dec 20, 2013

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  2. D-U-R-X

    D-U-R-X turbo drinker

    #2 D-U-R-X, Dec 20, 2013
  3. BobMarquart

    BobMarquart Lurker
    Thread Starter

    The FAQ did not help. This device does not have associated google account.

    My granddaughter recently changed the password to something she simply can't remember.

    The device simply continues to ask for a password. Each entry gives a wrong password message. Every 5th attempt gives a message that I have entered the wrong password N times and requires a 30 second wait before another attempt. Current count 70 attempts.
     
    #3 BobMarquart, Dec 20, 2013
  4. Tokenpoke

    Tokenpoke Android Expert

    Turn off the phone, hold the power button and volume down button to get into factory reset mode.

    Yes, you will loose all data.

    Alternatively you can try using Odin to push a custom recovery system on the tablet and backing up the internal sd card before reset to save pics and music. They can be restored after the reset.
     
    #4 Tokenpoke, Dec 20, 2013
    D-U-R-X likes this.
  5. Tokenpoke

    Tokenpoke Android Expert

    Would you like instructions on installing custom recovery and whatnot?
     
    #5 Tokenpoke, Dec 20, 2013
    D-U-R-X likes this.
  6. BobMarquart

    BobMarquart Lurker
    Thread Starter

    Yes please. Thank you.
     
    #6 BobMarquart, Dec 21, 2013
    Tokenpoke likes this.
  7. Tokenpoke

    Tokenpoke Android Expert

    Brb.
     
    #7 Tokenpoke, Dec 21, 2013
  8. Tokenpoke

    Tokenpoke Android Expert

    Here, http://forum.xda-developers.com/showthread.php?t=1722745
    If you have trouble or questions feel free to ask.

    All you need is the first process, just to install cwm recovery.

    Once installed open recovery and select "backup to external sd". Once backed up you can do a factory reset and use advanced restore to restore the internal sd files.
     
    #8 Tokenpoke, Dec 21, 2013
    D-U-R-X likes this.

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