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PC not recongnizing Hero

Discussion in 'Android Devices' started by manoosie, Feb 9, 2010.

  1. manoosie

    manoosie Member
    Thread Starter
    15

    Feb 5, 2010
    12
    0
    15
    I hook up my phone via usb and the pc does not recognize my phone. My phone does not do anything either. I downloaded htc sync and cannot get the two to talk, presumably because my phone and pc do not recongnize each other. I do not want to sync contacts or calendar, just move files between the two and set up tethering. What are my next steps? Thanks.
     

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  2. manoosie

    manoosie Member
    Thread Starter
    15

    Feb 5, 2010
    12
    0
    15
    Tried installing pdanet, said no phone was connected. I am using the cable that came with my htc touch diamond (which always worked). Do I need a specific cable? What is the deal??
     
  3. peterc10

    peterc10 Well-Known Member
    78

    Jan 10, 2010
    711
    80
    78
    UK
    Use the cable that came with the Hero - it should work. Or buy another cable as your old cable may have developed a fault
     
  4. Perihelion

    Perihelion Well-Known Member
    36

    Dec 13, 2009
    51
    3
    36
    Canada
    I had this same problem a while ago. First I had to uninstall and reinstall HTC sync. (on the latest version now). Next, I had to go back to my factory data cable, other ones gave me spotty performance. One try it worked, the next it failed. The cable that came with the phone works for me every time.
     
  5. lekky

    lekky Lover
    313

    Try using a different USB port on your computer. Try another computer. You need to do this so we can narrow down what the problem is.
     
  6. Griever

    Griever Well-Known Member
    36

    Jan 22, 2010
    96
    7
    36
    Nursing Assistant
    Irvine, Scotland
    Download and install the most recent sync software available from the HTC website switch your phone off plug the USB cable in another socket and switch the phone one whilst connected. After that you shouldn't need to go through the full process just plug and play.
     
  7. simplysquare

    simplysquare Well-Known Member
    16

    Jan 11, 2010
    49
    1
    16
    newcastle upon tyne
    could it be that you need to mount the phone? if you plug it in then go to your notifications there should be a message regarding connecting to your pc? or is that too obvious and im missing something thats been said lol
     
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