Help Persistent error notification from Print Spooler

[Android Question]

Hi!
I tried to print a PDF from my phone about a week ago. It didn't work at first, and I got a notification with an error message: "Printer error HNY.pdf." I can't dismiss that notification by swiping right; the only way to get rid of it is to go to Settings > Apps > ... > Show system > Print Spooler > FORCE STOP. However, the notification comes back up after the phone is rebooted.
I opened HNY.pdf from Downloads, then selected Print, which brought me to HP Print Service Plugin. This works now, worked before and worked right after I got the error message I'm complaining about. The error was from a paper jam or no paper or something like that. The printer is an HP Officejet 6700.
How can I dismiss this error notification?
Thanks.

 

[baziliscus]

 

[Pugs1957]

Try clearing cache in print spooler

 

[GeoAndy]

Hi!
I tried to print a PDF from my phone about a week ago. It didn't work at first, and I got a notification with an error message: "Printer error HNY.pdf." I can't dismiss that notification by swiping right; the only way to get rid of it is to go to Settings > Apps > ... > Show system > Print Spooler > FORCE STOP. However, the notification comes back up after the phone is rebooted.
I opened HNY.pdf from Downloads, then selected Print, which brought me to HP Print Service Plugin. This works now, worked before and worked right after I got the error message I'm complaining about. The error was from a paper jam or no paper or something like that. The printer is an HP Officejet 6700.
How can I dismiss this error notification?
Thanks.

Hi
I had to got to Settings--> Connections --> Printers--> Select each job and then select CANCEL. Eventually they were all deleted.

 

[jpbay]

I had same issue. Found this:

 

[gte]

I had this same error on my s9, there is a smalll up arrow next to the wording of the printer error, click on that and you'll get 2 options to cancel or restart. Click cancel to get rid of the message.

 

[Aimeecj]

Thank you! ^^^^this finally did it.