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Phantom Emergency alert every 15 min

Discussion in 'Android Apps & Games' started by AlexanderTheLost, Apr 14, 2021.

  1. AlexanderTheLost

    Thread Starter

    My Samsung Galaxy J7 prime got an emergency alert yesterday, and now it does a phantom emergency alert(only the sound and vibration) every 5 minutes or so. I have to leave the phone off, it is unusable. I looked up how to disable the alerts and followed the instructions in the advanced notification settings; this did not stop the phantom emergency alerts.

    Galaxy J7 Prime
    Android 8.1.0

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    put the phone in safe mode and see if it still happens. safe mode prevents any 3rd party apps from running. if it still does then you have an issue with your operating system. if it stops then it is caused by a recent installed app.
    puppykickr and Dannydet like this.

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YOUR DEVICE, SIMPLIFIED. The Device Help app is a one-stop-shop to help you get the most out of your device. Keep your Android running smoothly with device health status alerts, troubleshooting, quick fixes, interactive tutorials, videos and more. With Device Help, you can: • Receive alerts and on-demand, interactive troubleshooting for battery, storage, and network problems. • See at-a-glance statuses and manage the settings for your battery, network, and apps. • View tutorials and videos on how to use your device.

January 30, 2020
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