Hi Phandroid forums, I already asked for help on XDA developers in this thread and in an Android Q&A thread, but haven't received an answer. The Feixun/Phicomm support was also contacted, but they did not reply. So you are my last hope. I am not sure, if the smartphone is bricked or not, but here is the problem: When the phone starts up, it's stuck at the Phicomm logo. It does not get past the boot animation and the recovery menu doesn't work anymore either. Trying to recover it with adb, [AIO] Universal Android Flasher and SP FlashTool, installing USB drivers with 2 different tools if I remember correctly, didn't solve the problem. Here are the technical details I could gather from the website: Manufacturer: Shanghai Feixun Communication Co. Ltd. Brand: Phicomm Model: FWS 710 Pro OS: Android 4.0.4 CPU: Qualcomm MSM7227A 1GHz Memory RAM: 512MB + ROM: 512MB MicroSD car slot up to 32GB The smartphone is rooted, if that matters at all. It's only documented, how the original update.zip file from the website located here (in the "Downloads" tab) can be uploaded to the phone with help of the recovery menu, but not how that works without it, thus I am completely at loss. Please, Phandroid. There must be a way!