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Phone Answers When Touched- How To Stop?

Discussion in 'Android Apps & Games' started by PGB1213, Aug 7, 2019.

  1. PGB1213

    PGB1213 Member
    Thread Starter

    Hello All!
    I have a ZTE Maven using Android 5.1 Lollipop and AT&T Go Phone.
    When the phone rings and I touch it to take it out of my pocket, the call is answered.
    This is a new behavior. I used to have to swipe down on the screen to answer.

    I have searched every setting & sub-setting on the phone with no luck.
    Internet searching has many articles, some specific to Lollipop, but my phone does not have the buttons to press as shown in the articles.

    Do any of you know how to turn off answering unless I swipe down?
    Thanks Very Much for your help!


  2. Best Answer:
    Post #4 by Dannydet, Aug 7, 2019 (1 points)

    1. Download the Forums for Android™ app!


  3. Dannydet

    Dannydet Extreme Android User

    Have you installed any new contacts or dialer apps?
    Are you inadvertently touching the screen when taking it out of your pocket?
    PGB1213 likes this.
  4. PGB1213

    PGB1213 Member
    Thread Starter

    Thanks Danny for answering. I appreciate your help.

    I haven't put any new contacts for months. (Boring guy that I am)
    The dialer app is the one that came with the phone. I tried to find a version number in case it helps, but couldn't find any info on it.

    I almost certainly am touching the screen or a side button when taking it out of my pocket.

    What puzzles me is that I've always taken it out of my pocket the same way and always had to swipe down to answer- sometimes several times if I swipe incorrectly.
    Now it seems touching the screen or a button answers.
  5. Dannydet

    Dannydet Extreme Android User

    It more than likely is caused by a firmware update, that also updates the dialer app.
    You can fix this issue by
    1- Installing a different dialer app from the play store OR
    2- find a stock rom for your device from ZTE website and installing it.
    Keep in mind you'll need to backup anything first if you do option 2
    PGB1213 likes this.
  6. I also face this type issue with my cell. so thanks for giving a valuable advise on this.
  7. PGB1213

    PGB1213 Member
    Thread Starter

    Thanks Danny Det for taking time to help & offer good suggestions.
    I looked around the Play Store & saw lots of promising looking dialers. I'll experiment around with some.

    I'm chicken to do the stock ROM thing, but if all else fails...

    Thanks Again & Enjoy Today!
    Unforgiven likes this.

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