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Phone automatically turns on after 3 seconds of being locked

Discussion in 'Android Help' started by abhinandhsr44, Aug 28, 2017.

  1. abhinandhsr44

    abhinandhsr44 Lurker
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    This problem is found on my Asus ZenFone 2 4GB edition. After i locking the screen within the 3 seconds the phone wakes up automatically . Its locked but screen doesn't turns off . I dont know whether its a software or hardware problem. I never tried to root or flash . Plz help me and give a suggestion
     

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    #1 abhinandhsr44, Aug 28, 2017
    Last edited: Aug 28, 2017
  2. Parayilhussain

    Parayilhussain Android Enthusiast
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    Hi,
    Run the device in safe mode and check for the problem persists.
    To activate safe mode,

    Press & hold the Power button.
    In the box that opens next touch & hold Power off button
    You wll see a dialogue "Reboot to safe mode " in the box. Tap OK.
    Your device will start in safe mode. You'll see the words "Safe mode" in a box at the bottom.

    To cancel safe mode
    Restart device.
     
  3. Rachael Alice

    Rachael Alice Member
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    Try to use your phone in safe mode.
     
  4. YellowTree

    YellowTree Lurker
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    I'm facing the same situation, but I always used to think that it happens because of unopened notifications
     

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