I have a Nokia 6 (2017) with Android 8.1.
The phone is paired with the Cardo SmartH helmet headset.
I can use the headset to listen to music, use the Google Assistant, so no problem for the audio connection. However when I place or receive a phone call, the phone is using the internal speaker.
I can see the Bluetooth option selected at the start of the call, but it switches automatically to phone. I can select the output back to Bluetooth, but again it switches back to the internal speaker.
I tried it on another Nokia 6, with the same result.
I have reset network connections, switched off WiFi, deleted and paired the headset again, rebooted my phone and headset.
I tried it on a Windows phone and that worked without issues.
Any suggestions?
Thanks,
Jan
The phone is paired with the Cardo SmartH helmet headset.
I can use the headset to listen to music, use the Google Assistant, so no problem for the audio connection. However when I place or receive a phone call, the phone is using the internal speaker.
I can see the Bluetooth option selected at the start of the call, but it switches automatically to phone. I can select the output back to Bluetooth, but again it switches back to the internal speaker.
I tried it on another Nokia 6, with the same result.
I have reset network connections, switched off WiFi, deleted and paired the headset again, rebooted my phone and headset.
I tried it on a Windows phone and that worked without issues.
Any suggestions?
Thanks,
Jan