I hate this phone for making and answering phone calls. for some reason i cannot make a phone call from the call history. Aren't you supposed to just be able to touch that person's name in the call history and it redials the number? i press it, i try pressing call, if i press too hard, i get another screen but not one that asks for to make a call. it takes forever to make a darn phone call. when it doesn't work from the call history i try my favorites and pressing on the name but that also takes forever. is this something i should go into verizon for help with or just a quirk with the phone. i hate the phone because of this. also i have a problem of when people call me, they say it rings 10 times, but i only hear one ring then it goes as a missed call. is there a solution to that?