1. Download our Official Android App: Forums for Android!

Support phone charges only when turned off, kinda...

Discussion in 'Android Help' started by need help with charger, Jul 6, 2016.

  1. need help with charger

    Thread Starter
    Rank:
    None
    Posts:
    0
    Joined:

    Basically my phone hasn't been charging and only starts charging when my phone is turned off but will stay charged when turned on still in the charger, I went to the metro store and they couldn't replace it, I'm using the charger that came with my phone and have tried other chargers and outlets, this is really annoying and I would like help asap! I also have a Samsung Galaxy Core Prime if that helps, and its up to date on updates! Please help asap~
     

    Advertisement

  2. AZgl1500

    AZgl1500 Android Expert
    Rank:
     #42
    Points:
    618
    Posts:
    6,399
    Joined:
    Feb 3, 2011

    Feb 3, 2011
    6,399
    3,141
    618
    Male
    Retired and loving it.
    Oklahoma grasslands
    how old is the phone, I am not familiar with it.

    but, it sounds like a tired battery
     
  3. wadanohara

    wadanohara Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jul 6, 2016

    Jul 6, 2016
    1
    0
    5
    Male
    I've had it for less than a year now.
     
  4. jefboyardee

    jefboyardee Android Expert
    Rank:
     #63
    Points:
    423
    Posts:
    5,524
    Joined:
    Jan 18, 2011

    Jan 18, 2011
    5,524
    1,788
    423
    Having had no end of micro-USB cable problems, I suggest you replace yours.
     

Share This Page

Loading...