I just got my phone yesterday and spent all night downloading apps and customizing it. Today, I was showing it to some people then put it my pocket (might not have locked it first). Next thing I know, it starts to beep and I look at it and it's back to the HTC start screen and loads up and asks me to go through the same initial steps I had gone through to activate the phone. I did all this and then it started up and all my apps and customization were gone. I assume they're lost now but does anybody know how that happened so I can avoid that happening again?

 

Welp, I still don't know exactly what happened but I couldn't even place phone calls afterwards because when I did it said that Verizon Wireless was having trouble authenticating my phone so I had to call in to a Verizon number and get a really long authentication number and such. Kind of a pain in the butt but I still love the phone, as long as this doesn't become a reoccurring problem.

The lesson I learned in this is to have Appmanager and backup my apps on the SD card.

 

No, unfortunately, you can't save them directly to the SD card but there's an app called Appmanager that allows you to back up all of your apps onto the SD card.

Yeah, definitely could be possible. Who knows what buttons got smushed at once when it went into my pocket. But, yeah, if there is some button combination that does the ROM reset, I'm sure that's what I had to have pressed. Wacky. Thanks for letting me know that's what it is though.