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Support phone constantly goes to black screen....

Discussion in 'Android Devices' started by Shorte85, Mar 30, 2012.

  1. Shorte85

    Shorte85 Android Enthusiast
    Thread Starter
    Nov 12, 2010

    Nov 12, 2010
    Stay at home Wife
    Michigan, USA
    Hello, I'm new to the HTC Thunderbolt community. My first smartphone was a HTC Droid Incredible and loved it so much I had a hard time departing the phone. So when it came time to get a new phone, the guy said that the HTC Thunderbolt is very similar to HTC Droid Incredible 2 (which is what my husband had) so I was okay with that. So I went ahead and got it.

    I like the phone, didn't have any problems with it and it seemed to be very similar to the incredible just the screen is a bit bigger. But now I seem to be having a problem with the phone to the point that it's frustrating.

    I noticed soon after getting the phone that my phone dies very quickly, which I'm assuming has something to do with the "stock battery" which I'm not too concerned with. However, I also another problem that comes and goes and right now it's not going away. But when I turn my phone on, unlock my phone and go to do something and if I'm not touching the screen within 5 seconds or so my phone goes black and I have to turn the screen back on unlock it and then continue doing whatever it is I'm doing. When this started, I ended up restarting my phone thinking maybe that would help. When I did, the widgets on my phone were "problems loading widgets" in place where the widgets were.

    So now I have one screen where I can't get the widget removed, and I'm not sure what is causing all these issues. All I pretty much do is play a couple of games, facebook and sometimes surf the net when I need to look at a few websites. But other than that I keep it at a pretty good minimum. Oh text and call ha, lol...

    Anyone had a problem like this before, if so do you know what caused it?

    Widgets/Apps installed:
    Beautiful Widgets
    Birthday Assistance
    Dolphin Browser HD
    Days Left Widget
    Desktop Visualizer
    Packing List Lite
    Share Apps

    Games Installed:
    Angry Birds
    Move The Box

    If there is something else you need from me, please let me know. It's driving me nuts having to constantly forget that I need to keep touching the screen plus the calwidget I can't remove because it won't allow me too. So any help with this would be appreciated.


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