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Support Phone Crash During Musical.ly Publishing

Discussion in 'Android Help' started by Temperer1, Jun 1, 2016.

  1. Temperer1

    Temperer1 Lurker
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    So i recently went on my phone and on Musical.ly to make a new one since i had made others in the past. So i did it all and went on publish and it got stuck at 40% and my phone crashed making it restart showing the Samsung logo flashing. So i went back on tried again 5 times and still no luck therefore i cleared the date and cache tried again, still happened then i reinstalled the app, no luck then i factory reset my phone, no luck, then i logged out made a new account, no luck and still i cannot make any Musical.ly's like before, and it is the same phone i made them on last time (Samsung Galaxy S5 Mini) so i've given up, can anyone help?
     

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  2. Brian706

    Brian706 I like turtles!
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    Jul 25, 2012
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    Is this the musical.ly app, or are you visiting the website? If it's the app, the best thing you could do is contact the developer and describe the problem and give them as much information as possible about your device. They may be able to find and fix an issue.

    If it's on the web, I'm not really sure...
     

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