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Phone crashed - photos/videos missing

Discussion in 'Android Devices' started by thaKing, Feb 14, 2020.

  1. thaKing

    thaKing Android Enthusiast
    Thread Starter

    At my son's school this morning and videoed his performance and took a couple of pics. Phone crashed after taking them. I get home to review the video and it's gone. Looking through my gallery I lost all pics and videos since Jan 4th. Is there *any* way to recover them?
     

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  2. Dannydet

    Dannydet Extreme Android User

    Were you using Google photos?
    If you did they would be recoverable
     
    ocnbrze likes this.
  3. thaKing

    thaKing Android Enthusiast
    Thread Starter

    I see all photos/videos on Google photos....with the exception of the ones taken today at his performance. They weren't backed up there yet. I believe my settings are such that the storage location is my SD card. If there's a way to recover anything there.
     
    ocnbrze likes this.
  4. Dannydet

    Dannydet Extreme Android User

    If they weren't backed up yet they may be lost...
     
    ocnbrze likes this.
  5. thaKing

    thaKing Android Enthusiast
    Thread Starter

  6. thaKing

    thaKing Android Enthusiast
    Thread Starter

    I was able to recover from the SD card. Whew!
     
    puppykickr, ocnbrze and svim like this.
  7. svim

    svim Extreme Android User

    Getting back to your S10 Plus, does it crash frequently or was this more of a one-off event?
     
    ocnbrze likes this.
  8. thaKing

    thaKing Android Enthusiast
    Thread Starter

    One off...if it's crashed before, it's been just once since I've had it. I was quickly switching apps, to video, etc, I think I was attempting too much too quickly and it crashed.
     
    ocnbrze likes this.
  9. svim

    svim Extreme Android User

    That's good to hear you were able to find those lost files. Appears to be just a 'really bad timing' kind of thing.
     
    ocnbrze likes this.
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