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Support Phone does not turn on

Discussion in 'Android Devices' started by kruzz902, Aug 18, 2012.

  1. kruzz902

    kruzz902 Member
    Thread Starter
    16

    Jun 6, 2012
    13
    7
    16
    Student
    New Jersey
    So I was out in the city last night and came home around 7am but then had an appointment to get my car brakes replaced early in the morning so I had no time to charge my phone (I forgot to bring my charger with me).. so eventually my phone died. When I finally got the chance to plug it in, nothing happened. No lights came one, no charging screen, nothing. I tried plugging it in both the computer and the wall outlet. I also tried switching batteries and the wires. Nothing worked. Any ideas of what happened and how to fix it? I don't mind getting it replaced but I just want to see if there's any way of getting it to work before I do that. Thanks!
     

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  2. IMUcarmen

    IMUcarmen Well-Known Member
    163

    Mar 29, 2012
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    Custom Furniture Building
    Williamsburg, VA
    seems like you tried everything already. The only thing you havent tried that I would try is holding down power and volume down at the same time. see you anything happens.
     
  3. kruzz902

    kruzz902 Member
    Thread Starter
    16

    Jun 6, 2012
    13
    7
    16
    Student
    New Jersey
    Tried that too :(
    It's okay, I'll just get it replaced. I could careless lol
     
  4. kruzz902

    kruzz902 Member
    Thread Starter
    16

    Jun 6, 2012
    13
    7
    16
    Student
    New Jersey
    So I called Verizon and asked the technical support lady and she said there's a trick to it. Sometimes when your battery drains all the way, the phone locks it up or something like that. You have to take the battery out, plug the phone into the wall adapter, hold down the power button for 10 seconds, take the charger out, put the battery back in, plug the charger back in, and it should work/charge. Quite a process for such a simple thing lol but I'm happy my phones back and running properly without having to get a replacement.
     
  5. finndo77

    finndo77 Well-Known Member
    103

    Jun 1, 2010
    860
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    Male
    Unix/VMware admin
    Richmond, VA
    Sounds like the trick with some older Dell workstations, they had an issue where the front would blink orange after a power failure, and you had to do something similar with the power button to "reset"/clear an error code on the power supply, or the computer would not turn back on.
     
  6. IMUcarmen

    IMUcarmen Well-Known Member
    163

    Mar 29, 2012
    1,720
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    Custom Furniture Building
    Williamsburg, VA
    I actually knew about that trick but had completely forgot about it. I haven't encountered having to do that with my spectrum but I remember coming across that a couple times while troubleshooting my droid charge. Glad you got it fixed and thanks for updating us because it refreshed my memory :)
     
  7. techmomof2

    techmomof2 New Member
    5

    Jan 14, 2013
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    Thanks A Million for post. I had the exact same problem this morning with my LG. It worked.
     
  8. megaghostgamer

    megaghostgamer Well-Known Member
    53

    Jul 20, 2012
    275
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    53
    Male
    That happened to me once but I saw a post where it said drop it on carpet and I did and it turned on.. :-D
     
  9. reeseboy

    reeseboy Well-Known Member
    113

    Jul 21, 2012
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    Newnan, GA
    LOL nice...
     
  10. aaronp121

    aaronp121 Well-Known Member
    38

    May 7, 2012
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    Tennessee USA
    I remember a different problem with my phone on march 2012 year. Phone booted good and I can see led is on, but screen won't turn on. Used MHL cable to HDTV I can see Lock screen and able to use touchscreen. This means LCD screen was broken. Replaced with refurbished. Works good now.
     
    IMUcarmen likes this.
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