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Support Phone doesn't recognize as a device when I plug it into any computer.

Discussion in 'Android Devices' started by deuce947, May 28, 2016.

  1. deuce947

    deuce947 Member
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    Dec 17, 2011
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    Hi guys... I could use some help here.

    A little background first; I am using a Samsung Galaxy Grand prime. I am not rooted. My carrier is cricket wireless. I have always been able to hook my phone up to my laptop prior to yesterday without a problem.

    I have used different usb cords, different computers, downloaded new drivers on said computers, but my phone only charges when I connect it via usb on any computer. I did a factory reset, didn't help.

    I'm currently on crickets unlimited data plan and I've been tethering with pdanet. I'm thinking maybe this might have something to do with it.

    Any help or suggestions would be much appreciated. Thanks.
     

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