1. Are you ready for the Galaxy S20? Here is everything we know so far!

Phone doesn't ring after upgrade............

Discussion in 'Android Devices' started by lindsb, May 21, 2010.

  1. lindsb

    lindsb Lurker
    Thread Starter

    I received the update notification last Sun. I did exactly what it said and have been having problems w/ my poor phone ever since. Biggest problem is that my phone DOES NOT ring when someone calls. I have the ringer up ALL THE WAY. I even did a complete reset. The ringer worked for a day after the reset but now.....nothing. :( I really need some help here please.

    1. Download the Forums for Android™ app!


  2. ssick92

    ssick92 Android Enthusiast

    You seem to have the dreaded silent call issue. It seems to be a hardware issue and you will probably need a warranty replacement. Contact Verizon and they will tell you what to do in order to receive it.
  3. lindsb

    lindsb Lurker
    Thread Starter

    Thank you for your help. I sure hope Verizon can help me.
  4. thenestor

    thenestor Android Expert

    They'll make you try a hard reset first, so you might as well do it. Instructions are in the sticky thread.
  5. BigG69

    BigG69 Lurker

    I had this same problem with my phone not ringing after an upgrade. I was getting ready to try the "hard reset first" as suggested above, and then I read another thread that talked about how it could be related to outdated or corrupt information in the "cache". I already had a free App installed on my phone called "App Cache Cleaner" (InfoLife), so I ran that to clear the cache files on the phone. I did go into the App's Settings and unchecked "Hide Apps with tiny cache size" just in case (not sure that I had to do that, but I did anyway). It takes a few seconds to build the list of Apps and cache sizes so don't rush it. After running the CLEAR, I rebooted the phone and then it started ringing again! Haven't had any trouble with it since. Didn't lose anything, didn't have to re-load any Apps or Contacts or anything.
  6. EarlyMon

    EarlyMon The PearlyMon
    VIP Member

    Welcome to the forums!

HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

November 2009
Release Date

Share This Page